Terms and conditions

This regulation applies to all sales of goods by REVER BARBER PRODUCTS SRL through this website.

Use of this site implies acceptance of the terms and conditions set out below. If you do not agree with the terms and conditions of REVER BARBER PRODUCTS SRL, please do not access this site.

REVER BARBER PRODUCTS SRL reserves the right to make subsequent changes to this contract, without notifying the parts in advance.

 

1. Definitions

In the interest of this Regulation, the following terms shall be defined as follows:

Beneficiary = natural or legal persons who place an order on this website;

• supplier = the company REVER BARBER PRODUCTS SRL identified at the Trade Register with J39 / 836/2017, Unique registration code RO38120691 having a working point in Working point. 23 Maximilian Popper Street, Bucharest, hereinafter referred to as barber-store.ro

• products = goods to be delivered by the supplier to the beneficiary as a result of the concluded contract;

• order = an electronic form of communication between the beneficiary and the supplier, through which the supplier agrees to deliver the requested products, and the beneficiary agrees to pay the value of the ordered products;

• contract = an order confirmed and validated by the supplier.

 

2. Copyright

The copyrights on the entire content of this website belong entirely to the company REVER BARBER PRODUCTS SRL and cannot be copied or used without the written consent of the owner.

People who access this website have the right to view all content and insert links to this website on other commercial or advertising sites.

barber-store.ro reserves the right to refuse collaboration with clients who have inappropriate behavior or uncivilized and aggressive language.

 

3. Confidentiality data

barber-store.ro guarantees for the protection and confidentiality of your necessary information according to Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and free movement of such data, as subsequently amended and supplemented, and Law 506/2004 on the processing of personal data and protection of privacy in the electronic communications sector.

According to Law no. 677/2001, you benefit from the right of access to personal data, of modification, the right to stop their processing, the right to oppose their processing and the right to go to court. You can exercise these rights by sending a written request, signed and given, to the barber-store.ro office.

Any attempt to access another user's personal data, to modify the content of this website or to affect the performance of the server on which the barber-store.ro site runs will be considered an attempted fraud and will be criminally punished according to Romanian law in in force by the competent authority.

Your personal data is collected, in maximum security, only for the purpose of registering and the delivery started. Barber-store.ro recommends all parents and legal guardians to inform minors, in the most accurate and appropriate way, about the use of personal data when using the site.

Protection of personal data - updated according to EU regulation 2016/679 (GDPR)

 

General information

REVER BARBER PRODUCTS SRL with headquarters in Paunesti, Vrancea, represent the operator in accordance with GDPR and, therefore, are responsible for the data processing described below. For questions or requests regarding data processing, you will be asked to contact our data protection officer, whose contact details can be found below.

You can contact our data protection officer at any time using the following contact methods:

- By e-mail: [email protected]

 

Information on data processing

We will process personal data collected through the online customer registration form and, during future commercial transactions, for the purpose of concluding and executing the contract. This processing is based on Art. 6 paragraph sentence 1 letter b) GDPR.

All your personal data collected through the online customer registration form and during all future business transactions will be processed by us and in order to provide you with information about advertising and marketing campaigns. This processing is based on Art. 6 paragraph 1 sentence 1 letter f) GDPR.

It is necessary to pursue our legitimate interests in order to inform you about our offers and services and to expand the relationship with customers. If you have given us prior consent, we will also use your personal data to provide you with our information by email, telephone. This processing is legitimately based on Art. 6 paragraph 1 sentence 1 letter a) GDPR.

 

Beneficiaries of the data

In order to achieve the purposes mentioned above, we use service providers, respectively empowered according to art. 28 GDPR, for example our hosting, platform and maintenance service providers, courier service providers or our service providers for sending e-mails, contacting telephone or printing personalized advertising materials.

We ensure through contractual regulations that these service providers process personal data in accordance with European data protection legislation, in order to guarantee a high level of data protection, even if the personal data are transferred to a country where usually uses a different level of data protection and for which there is no decision of adequacy of the EU Commission. No other transfers of personal data are made to other recipients, unless we have this obligation by law.

For more information about the proper protection of the international data transfer or a copy of them, please contact our data protection officer by e-mail at: [email protected]

 

Mandatory / Voluntary Provision of Data and Duration of their retention

The provision of the following data is necessary in order to be able to conclude a contract with you and to process the customer registration: customer name (= name of your company), legal form, billing address, company phone number, tax code (in which concerns EU customers: registration number for VAT purposes), identification data of a person / persons authorized for acquisitions (eg business owner), position of the person authorized for purchase (eg business owner or buyer), proof of your company's existence .

The rest of the data collected during the customer registration process is provided by you voluntarily. You are not obliged to provide us with this personal data, and this data is not a legal or contractual requirement or a requirement necessary to conclude a contract. If you do not provide us with this personal data, this will not affect you. Your personal data will be stored until the end of the relationship with the customer, unless we have a legal obligation to further store your data for the purpose to present them to public authorities, for example to tax authorities. The storage and transfer of your personal data to public authorities for the purpose of fulfilling a legal obligation is legally based on Art. 6 paragraph 1 sentence 1 letter c) GDPR.

 

Your rights

As the data subject, you can contact our data protection officer at any time and free of charge, with a notification, using the contact details mentioned above in order to exercise your rights in accordance with the GDPR. These rights are the following:

• The right to receive information on data processing and a copy of the processed data (right of access, Article 15 GDPR),

• The right to request the rectification of inaccurate data or the completion of incomplete data (right of rectification, art. 16 GDPR),

• The right to request the deletion of personal data and, if the personal data have been made public, the transmission of information regarding the request for deletion to other operators (right of deletion, Article 17 GDPR),

• The right to request a restriction on data processing (right to a restriction on processing, Article 18 GDPR),

• The right to receive personal data concerning the data subject in a structured, commonly used and mechanisable format and to request the transmission of such data to another controller (right to data portability, Article 20 GDPR),

• The right to object to the processing of data with the intention of ceasing processing (right to object, Article 21 GDPR),

• The right to withdraw at any time a consent given in order to stop the processing of data based on your consent. Withdrawal will not affect the lawfulness of processing on the basis of consent given before withdrawal (right to withdraw consent, Article 7 GDPR),

• The right to lodge a complaint with a supervisory authority if you consider that the processing of data is a breach of the GDPR (right to lodge a complaint with a supervisory authority, Article 77 GDPR).

 

Due to possible changes in legislation, a change in these data protection notifications may become necessary. In this case, we will inform you of such changes. To the extent that the changes affect processing that is based on your consent, we will ask for your new consent, if necessary.

 

4. Order

Confirmation of the order by the beneficiary implies acceptance of the terms and conditions imposed by barber-store.ro

The order is considered completed when the beneficiary confirms it by phone to the supplier. The order is never delivered if the beneficiary does not confirm it in advance. This contract enters into force upon telephone confirmation of the order by one of the operators barber-store.ro

 

5. Payment methods

barber-store.ro offers you the following ways to pay for the ordered products:

1. Refund, by cash payment to the courier upon delivery of the package.

2. Pay online using the card

You can make online payment with your personal or your company's card, in complete security. The cards accepted for payment are those issued under the logos VISA (Classic and Electron) and MASTERCARD (including Maestro, if they have CVV2 / CVC2 code) active from view online payment.

For payments with credit / debit cards issued under the logo Visa and MasterCard (Visa / Visa Electron and Mastercard / Maestro) is used the '3-D Secure' system developed by these organizations that ensures online transactions the same level of security as those made at the ATM or in the physical environment, at the merchant.

 

The advantages of this payment method:

• safety

• convenience and ease in the ordering process

• you can send gifts to another person (you can make gifts to your loved ones even if you are abroad or in another county

• no additional transaction fee is charged.

To ensure the security of transactions, barber-store.ro uses the secure Mobil pay platform. To complete the transaction correctly, you must provide the card code (all the digits from the four groups on the front of the card, no spaces), the expiration date and the last three digits on the back of the card written on the tape with your signature (depending on the card, may be missing).

 

Regardless of the currency you have in your account, the transactions are made in lei, at the exchange rate of your bank. Card data processing is done exclusively on Mobilpay.ro servers. barber-store.ro does not request or store any details regarding your card.

 

Stages in payment by card

To make a payment with your card you must select on the site the payment method - Online payment by bank card, and click Finish the order. You will be redirected to a secure link on the bank card processor's page.

Here you will have to enter in the form the card number, the expiration date (both information you can find printed on your card) and the code CVV2 / CVC2). Then click 'Next Step'.

Please carefully fill in all the required data regarding your card! After completing the order, you will receive a confirmation on the bank card processing page, as well as a confirmation email with the transaction details.

 

6. Product warranty

Barber-store.ro ensures the guarantee of all products sold, according to Law 449/2003 on the sale of products and their associated guarantees.

barber-store.ro sells only new products, these products come from sources authorized by each manufacturer.

The guarantee certificates are offered either by www.barber-store.ro or by its collaborators or partners.

The warranty period for the products is 1 year, and the term for solving the deficiencies is 14 days.

 

7. Price guarantee

For the Products sold on this website, the purchase price printed on the invoice will be the same as the one displayed on the site at the time of placing the order.

We reserve the right to change the price of the products without prior notice, but we assume the responsibility that the value of your order does not change after its confirmation by telephone by our operators.

 

8.1 Delivery of orders

The delivery of the orders is done through the express courier company, at the delivery address completed when placing the order.

If the beneficiary is not found at the address mentioned when placing the order, the courier will return twice in an attempt to contact the beneficiary. If, after the two attempts, the beneficiary was not found at the address mentioned when placing the order, the order will be canceled and this contract will be considered canceled.

If the package shows signs of damage or the packaging is unpacked, please refuse the order and contact the customer relations department by sending an e-mail to [email protected]

If the product is not in our stock or has manufacturing defects we will notify you by phone or email.

 

8.2 Transport cost

The cost of transport is 21 lei anywhere in Romania.

 

8.3 Delivery time

Your order will be processed and delivered as soon as possible. The delivery term is 1-3 working days from the order confirmation, in case there are many orders registered on the site, or on Holidays, Black Friday we reserve the right to increase the maximum delivery period by 1-4 working days.

 

8.4 Delivery schedule

Deliveries are made from Monday to Friday between 09: 00-17: 00. Before making the delivery you will be contacted by telephone by one of the couriers to confirm the delivery address.

If you are not at the delivery address during this time, you can request that the delivery be made to another address or to specify a time interval in which you are at the address to which you requested delivery when placing the order.

 

9.1 Returning products

According to art. 9 para. (1), referred to in art. 16 lit. e) of the Emergency Ordinance 34/2014 on consumer rights in contracts concluded with professionals, as well as for amending and supplementing certain normative acts, may not be returned, for reasons of health protection and hygiene, the products used in the latter purposes, as well as for other purposes to the extent that the subsequent use of the product used may affect the health of the consumer, as long as they have been unsealed by the consumer.

Only products that are in the same physical condition in which they were delivered can be returned: without traces of use, in total integrity (if they had accessories it is necessary to return them), without ruptures, in the original packaging.

Products may be returned in accordance with the PRODUCT RETURN POLICY.

 

9.1 Right of return

According to the legislation in force, the waiver of purchase is applicable only to the beneficiaries of natural persons, the beneficiaries of legal entities do not have the right to unilaterally terminate the contract, the legislation in force referring only to natural persons.

''The consumer has the right to notify the trader in writing that he renounces the purchase, without penalties and without invoking a reason, within 14 calendar days from the receipt of the product or, in the case of services, from the conclusion of the contract. The only costs that can be borne by the consumer are the direct costs of returning the products.

The transport costs of the returns are always paid by the client according to O.G 34/2014.

To remember! Parcels that are shipped by cash on delivery are not accepted!

 

9.2 Refund

Following the return request, the receipt of the returned package and the fulfillment of the return conditions, barber-store.ro will return to the IBAN account provided when sending the return request, the full value of the returned products.

EGG. 34/2014, art. 13 (1) "The professional shall reimburse all amounts received as payment from the consumer, including, as the case may be, delivery costs, without undue delay and, in any case, no later than 14 days from the date on which it is informed of the decision to withdraw the consumer from the contract, in accordance with Article 11. "

EGG. 34/2014, art. 14 (2) "The consumer bears only the direct costs related to the return of the products, unless the professional agrees to bear those costs in which the professional did not inform the consumer that these costs must be borne by the consumer.

 

10. Complains

For any complains, suggestions, grievances or questions barber-store.ro recommends that you contact us at the e-mail address [email protected] or fill in the standard form on this website.

 

11. Strong major

The barber-store.ro company cannot be considered responsible for delayed shipments in the following cases:

• Fortuitous case: roadblocks, landslides near the road, bridge falls, road accidents, mechanical problems that may occur in the mode of transport, etc .;

• natural causes: storms, fires, floods, snow or frost, etc .;

• human causes: wars, siege, strikes, revolutions, etc...

 

12. Limitation of liability

Barber-store.ro is not responsible for the accuracy of the data provided to the user or for errors, mistakes, failures, delays or interruptions of data flow for any reason.

Barber-store.ro is not responsible for damage to your computer or viruses that could infect your computer or other equipment as a result of downloading any content, accessing or using this website.

The company barber-store.ro is not responsible for any damages (including, but not limited to damages resulting from lost data, lost profits) resulting from the use, or inability to use, the information present on this website, even if the company has been warned about the possibility of such damage.

 

13. Jurisdiction

The applicable law is Romanian law. All disputes regarding the interpretation, execution or termination of these Terms and Conditions will be settled amicably by the representatives of the parties (beneficiary and supplier). In case of impossibility of an agreement between the parties, the settlement of the dispute is up to the Romanian courts.